Resources

A few resources for you.  They’re free.  Listen, read, share.

PODCASTS

SMART Leaders Podcast: The Uncomplicated Coach on Leading More Effectively

Serious Soft Skills Podcast: Coaching

Serious Soft Skills Podcast: Everyone Has a Customer-Service Job

Serious Soft Skills Podcast Part 2: How Customer Service and Culture Awareness Stoke Success

THE TARGET (eBook)

Target-2

WE NEED LEADERS WHO COACH (eBook)

WeNeedLeadersWhoCoach

FIVE PRACTICES FOR SERVICE-FOCUSED BUSINESS (eBook)

Five_Practices_for_Service_Focused_Business-cover

FIVE PRACTICES FOR SERVICE-FOCUSED BUSINESS (Infographic)

Five_Practices_for_Service_Focused_Business-infographic

RELATED READING FROM OTHER THOUGHT LEADERS

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