Resources

A few resources for you.  They’re free.  Listen, read, share.

PODCASTS

Serious Soft Skills Podcast: Everyone Has a Customer-Service Job

Serious Soft Skills Podcast Part 2: How Customer Service and Culture Awareness Stoke Success

THE TARGET: A WELLNESS FOR BUSINESS E-BOOK

Woodson-Target

GETTING A HANDLE ON THE BUSINESS OF BUSINESS: A W4B E-BOOK

Getting_A_Handle_On_The_Business_Of_Business-cover

FIVE PRACTICES FOR MANAGING THE BUSINESS OF BUSINESS INFOGRAPHIC

Choose-WAL-E-infographic

RELATED READING FROM OTHER THOUGHT LEADERS

Wagner-cover McLeod-cover

Stengel-cover  Bakke-cover

Pontefract-cover Bliss-cover

Arussy-cover  Mintzberg-cover

Miller-cover  PetersEnterprise-cover 

PetersExcellenceCredo-cover  dodkins-cover

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