A few resources for you. They’re free. Listen, read, share.
PODCASTS
Serve Conscious Podcast: True Service Emerges from a Culture of Intra-Service
Deep Leadership Podcast: Leadership Made Simple
Serious Soft Skills Podcast: Coaching
Serious Soft Skills Podcast: Everyone Has a Customer-Service Job
Serious Soft Skills Podcast Part 2: How Customer Service and Culture Awareness Stoke Success
VIDEOCASTS
ONE Word Conversations with William Brown “Everything is Personal”
AV Mindful Minute “Helping Others Help Others”
THE TARGET (eBook)
WE NEED LEADERS WHO COACH (eBook)
DELEGATION: A management struggle made easy (eBook)
BECOME A BETTER LEADER (Fliers)
DELIVER BETTER SERVICE (Fliers)
MANAGE BETTER (Fliers)
RELATED READING FROM OTHER THOUGHT LEADERS
