Recommended Reading

Here are some recommended books on a variety of topics from leadership to customer experience to employee experience and points between. So much to learn, so much room for growth. Get up, get out, read, read, read!

(Note: I have attempted, as best I can, to provide links to the book sites rather than Amazon or Barnes and Noble in order not to show any favoritism to any vendor.)

 

The Seven Habits of Highly Effective People, by Dr. Stephen R. Covey

The 8th Habit, by Dr. Stephen R. Covey

The 3rd Alternative, by Dr. Stephen R. Covey

The Four Disciplines of Execution, by Chris McChesney, Jim Huling, and Sean Covey

The Speed of Trust, by Stephen M.R. Covey

The Ultimate Competitive Advantage, by Shawn D. Moon

The Five Dysfunctions of a Team, by Patrick Lencioni

Silos, Politics and Turf Wars, by Patrick Lencioni

The Truth about Employee Engagement, by Patrick Lencioni

The Ideal Team Player, by Patrick Lencioni

Getting Naked, by Patrick Lencioni

The Advantage, by Patrick Lencioni

The One Minute Manager, by Ken Blanchard

Leadership and the One Minute Manager, by Ken Blanchard

Self-Leadership and the One Minute Manager, by Ken Blanchard

Gung Ho!, by Ken Blanchard

Raving Fans, by Ken Blanchard

Leading at a Higher Level, by Ken Blanchard

The Secret: What Great Leaders Know and Do, by Ken Blanchard, and Mark Miller

Chess Not Checkers, by Mark Miller

Leaders Made Here, by Mark Miller

Talent Magnet, by Mark Miller

Start with Why, by Simon Sinek

Leaders Eat Last, by Simon Sinek

I Love You More Than My Dog, by Jeanne Bliss

Would You Do That To Your Mother?, by Jeanne Bliss

The Starbucks Experience, by Joseph Michelli

The New Gold Standard, by Joseph Michelli

Driven To Delight, by Joseph Michelli

Leading the Starbucks Way, by Joseph Michelli

The Zappos Experience, by Joseph Michelli

Leadership and Self-Deception, by Arbinger Institute

The Anatomy of Peace, by Arbinger Institute

The Outward Mindset, by Arbinger Institute

Customer Satisfaction is Worthless, Customer Loyalty is Priceless, by Jeffrey Gitomer

The Little Teal Book of Trust, by Jeffrey Gitomer

The Little Red Book of Selling, by Jeffrey Gitomer

Sales Bible, by Jeffrey Gitomer

The Little Book of Leadership, by Jeffrey Gitomer

The Excellence Dividend, by Tom Peters

The Little Big Things, by Tom Peters

The Pursuit of Wow, by Tom Peters

Re-Imagine, by Tom Peters

Nice Companies Finish First: Why Cutthroat Management Is Over—and Collaboration Is In, by Peter Shankman

Conscious Capitalism: Liberating the Heroic Spirit of Business, by John Mackey, CEO Whole Foods, and Raj Sisodia

Turn the Ship Around: How to Create Leadership at Every Level, by David Marquet

Delivering Happiness: A Path to Profits, by Tony Hsieh, Zappos

Give and Take, by Adam Grant

Drive, by Daniel Pink

Selling with Noble Purpose, by Lisa Earle McLeod

The Triangle of Truth, by Lisa Earle McLeod

Leading with Noble Purpose, by Lisa Earle McLeod

The Thank You Economy, by Gary Vaynerchuk

The One Thing, by Gary Keller

A Culture of Service, by David Reed

Greater Than Yourself, Steve Farber

The Radical Edge, by Steve Farber

The Radical Leap, by Steve Farber

Setting the Table, by Danny Meyer

The Effortless Experience: Conquering the New Battleground for Customer Loyalty, by Mathew Dixon, Nick Toman, and Rick DeLisi

Blink, by Malcolm Gladwell

Linchpin, by Seth Godin

Uncommon, by Tony Dungy

Daring Greatly, by Brene Brown

Soup, by Jon Gordon

The Carpenter, by Jon Gordon

Bounce: The Art of Turning Tough Times into Triumph, by Keith McFarland

Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results, by Victor Prince, and Mike Figliuolo

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