Book Review: Win the Heart

Employee engagement is a continuing problem in today’s workplace. Everywhere you look, you see reports with statistics that claim anywhere from 50% to 85% of employees are disengaged at work. And, as this disengagement impacts employee attitudes and morale, it impacts fellow employees, customers, and family members as well – and rarely in any positive … Continue reading Book Review: Win the Heart

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The Make-Your-Workplace-Better Challenge

In a recent survey of over 2500 employees worldwide, 22% said they had a good day at work 3 or less days a month. Look around your office. Approximately 1 out of every 4 to 5 of your teammates has 36 good days at work a year at best. THIRTY-SIX DAYS A YEAR!!! That means … Continue reading The Make-Your-Workplace-Better Challenge

Is your workplace hell? It doesn’t have to be. Here’s how you can start a transformation.

There is power in celebration. No, I am not talking about throwing a party or holding an awards ceremony, no, I am talking about what Ken Blanchard calls “catching people doing things right.” It seems obvious that this would be a powerful tool. It works on your kids why not in the workplace? But the … Continue reading Is your workplace hell? It doesn’t have to be. Here’s how you can start a transformation.

Five words that can change your culture, performance, and bottom line

We are told to care for customers and clients but we're never told to care for each other. We’re told to provide great service for those outside the company but never told to provide great service for each other. But why? Why do we forget about providing for those who surround us every day? It’s … Continue reading Five words that can change your culture, performance, and bottom line