As things ramp back up, don’t dismiss relationship skills.

Things are going to come back to something resembling ‘normal,’ and when they do, most of our businesses are going to get a big surprise, particularly the so-called ‘service’ industries like restaurants, hotels, and event production. People have been quarantined, separated, and unable to be together so getting out and doing things is going to … Continue reading As things ramp back up, don’t dismiss relationship skills.

What’s next?

Everyone is clambering to know what the “new normal” will look like. Problem is, no one can possibly know. However, the one thing we do know is what has been. We do have history to review. What I am getting at is this. While the future is uncertain (it always has been by the way), … Continue reading What’s next?