It’s time to be grateful.

We humans were not meant to go it alone. All of us needs a helping hand, even those who think they can do everything themselves. So, take some time this week to appreciate those who’ve helped you. Every day there are people we can thank for all manner of help even if that help only … Continue reading It’s time to be grateful.

Using mistakes to your advantage.

One way companies are alike is that they all make mistakes. No business is free from errors. However, there’s also an upside to this reality, how you recover can be your biggest differentiator. Customers want consistency. They want products that perform consistently and they want companies that perform consistently to fix things when they go … Continue reading Using mistakes to your advantage.