I just read a story about a consultant who was presenting a workshop to help teachers working with behaviorally challenged kids. During the workshop, the teachers talked about one particular child who was very disruptive. They described one incident where, after becoming increasingly unmanageable, the child ran out of the classroom and out into the … Continue reading Changing the World with a Thought.
Somebody asked me whether I thought business was sick referencing my use of the word wellness. I said that I thought some businesses, like people, were sick, some unfit, and some fit and working to stay that way. However, overall, much like the general population, today’s workplaces are largely unwell in one way or another. … Continue reading Many businesses are sick, or at least unwell, but you can make your’s better.
Tom Peters, the iconic management guru, says, “Any/all businesses are people serving people.” He then goes on to say that leaders are “people serving people serving people.” This would mean that the CEO of a company is a person serving people serving people serving people. However, most companies are built more like this, a CEO … Continue reading Start the Revolution
Is it just me or does anybody else get a little miffed that new customers sometimes get perks that longtime, loyal customers don't? I've been a longtime Discover card customer, and in recent ads they've been touting extra cash back for new customers. You see, Discover gives their cardholders a kickback percentage for using their … Continue reading Overlooking longtime supporters in favor of new blood. What kind of strategy is that?