Do You Have Commitment Issues?

“You don’t call, you don’t write, I was just a one-night stand to you!”  Wow, harsh words I heard in a movie but very true when it comes to customers for many businesses. I have often used the analogy of courting when it comes to the relationship of business to customer.  Think about it, what … Continue reading Do You Have Commitment Issues?

A Gesture of Good Will

I recently went to a little pizza place with my family after a long day down at the Maryland/Delaware shore.  Our order was about as simple as it could be, one big cheese pizza.  Normally, I am one of those people who like to get a pie with everything but my son assured me the … Continue reading A Gesture of Good Will