What is Leadership?

What is leadership?  Somebody asked me this the other day, and, as usual, I had some trouble answering it as a definition. You see, I put answering this question in a similar bucket as answering the “what is love?” question.  How do you answer, “What is love?”  When a young teen going through the drama … Continue reading What is Leadership?

Jedi Mind Tricks for Better Service

If you've watched any Star Wars, I am sure you remember Jedi mind tricks.  You know, when Obi Wan Kenobi said, “These aren’t the droids you’re looking for” and the evil Storm Troopers walked away all fuzzy and bamboozled.  Was this just the mind-musing of George Lucas or are there any Jedi mind tricks?  Well…sort of. I … Continue reading Jedi Mind Tricks for Better Service