Trust is probably the most important attribute necessary for good relationships.  Whether life partners, family, friends, co-workers, customers, or, given the Brian Williams debacle, even TV news anchors, trust is the linchpin in relationships. Think about it, Brian Williams, a fine news anchor who was arguably in line with the historic greats like Cronkite, Rather, … Continue reading Immaturity

The Center of Your Business

Does this sound like a scary thought?  Imagine having those confidential company meetings with a customer in the room. If it sounds scary, why?  Are you making decisions that you know are not in the customer’s favor?  Are you making decisions that, if a customer found out, would make it clear that your company is … Continue reading The Center of Your Business